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Omarini, Anna - Retail Banking, e-bok

Retail Banking

Omarini, Anna


Setting the Scene: Using Past Experience to Inform the Future of Retail Banking
1. Introduction: From Banking to Retail Banking
Anna Omarini
2. The History Lesson and the Need to Turnaround
Anna Omarini
3. The Customer-Centric

Duggan, Kris - Business Gamification For Dummies, e-bok

Business Gamification For Dummies

Duggan, Kris


The easy way to grasp and use gamification concepts in business
Gamification is a modern business strategy that leverages principles from games to influence favorable customer behavior on the web in order to improve customer loyalty, engagement, and