… A self assessment workbook that uses the structure of EFQM Excellence Model and ISO 9001. The book describes the operating principles and philosophies of professionals who are at the same time entrepreneurs.
…Using the EFQM Excellence Model, it provides a series of 32 questions and contrasting pairs of examples specifically for educational facilities to help evaluate their performance highlighting areas that need adoption or those that…
…Based on this empirical research, this edited volume brings together leading supervisors and researchers to explore a model for supervision based on behavioral rehearsal with continuous corrective feedback. Demonstrating how this model…
… A self assessment workbook that uses the structure of the EFQM Excellence Model to help health care organisations in both public and private sectors initiate and implement organisational improvement.
The book helps organisations…
…The books do not attempt to teach or force any particular model on the reader; interpreting the contents of the book is the reader's job. The readers compare the two different stories and in their minds create a story that is appropriate for them.
…Contributions to Excellence in Scholarship (Primers/Keynotes)
1. Creating a Tradition of Research in Education
Margaret J. Secombe
2. Effects of Socioeconomic Status, Class Size and Ability Grouping on Science Achievement
John P. Keeves, Njora Hungi,…
…I have used the process management model when drawing up questions for internal process evaluations."
…A self assessment workbook that uses the EFQM framework to provide an understanding of the Six Sigma Development Model, the central objective of which is to eliminate factors that cause mistakes and variances by removing the causes rather than simply correcting errors.…
…I have used the process management model when drawing up questions for internal process evaluations." Kaija Heikkilä, Quality Manager, Varma-Sampo, Insurance.
Revised to align with EFQM 2013, with addition of EFQM Scoring Summary Sheet and links to related books. Available in printed form and as an e-book, in English and Finnish.
A self assessment workbook that shows how intrapreneurship, an entrepreneurial…