Performance Measurement

1. Performance Measurement and Indicators
Stefano Tonchia, Luca Quagini

2. Cost and Productivity Performances
Stefano Tonchia, Luca Quagini

3. Non-cost Performances
Stefano Tonchia, Luca Quagini

4. Performance Measurement Systems
Stefano Tonchia, Luca Quagini

5. Design and Integration of the PMS
Stefano Tonchia, Luca Quagini

6. Performance Management: From Decision Support to Performance Governance
Stefano Tonchia, Luca Quagini

7. Luxottica, a New “Vision” for the Supply Chain
Stefano Tonchia, Luca Quagini

8. The Monte dei Paschi di Siena “Controlling Data Farm”, the CPM of the Oldest Bank in the World
Stefano Tonchia, Luca Quagini

9. Sorgenia, Giving Energy to Performance
Stefano Tonchia, Luca Quagini

Nyckelord: Economics/Management Science, Management/Business for Professionals, Business Information Systems