Mobile Service Innovation and Business Models

I. Theory

1. Service Innovation and Business Models
H. Bouwman, E. Fielt

2. Conceptualizing the STOF Model
H. Bouwman, E. Faber, T. Haaker, B. Kijl, M. Reuver

3. STOF Model: Critical Design Issues and Critical Success Factors
H. Bouwman, E. Faber, E. Fielt, T. Haaker, M. Reuver

4. The Mobile Context Explored
M. Reuver, H. Bouwman, T. Koning

5. The STOF Method
H. Vos, T. Haaker

6. What’s Next? Some Thoughts and a Research Agenda
H. Bouwman, E. Faber, T. Haaker, R. Feenstra

II. Applications

7. A Practitioner View on Generic Design Issues and Success Factors
M. Reuver, H. Bouwman

8. The Dynamic STOF Model in Practice
M. Reuver, H. Bouwman

9. A We-Centric Service: The PolicePointer
M. Reuver, M. Steen

10. Balancing Customer and Network Value of Mobile Payment Services
E. Faber, H. Bouwman

11. Robustness of IPTV Business Models
H. Bouwman, M. Zhengjia, P. Duin, S. Limonard

12. Mobile Service Bundles
T. Haaker

13. Designing Mobile Remittance Services in Developing Countries
H. Bouwman, J. -C. Sandy

14. Assessing the Business Potential for New Mobile Services from Mock-Up Evaluation
T. Haaker, B. Kijl

15. A Standalone Digital Music Vending Service
H. Bouwman, M. Reuver, H. Schipper

16. From Prototype to Exploitation: Mobile Services for Patients with Chronic Lower Back Pain
E. Fielt, R. Huis In’tVeld, M. Vollenbroek-Hutten

17. From Prototype to Exploitation: Organizational Arrangements for a Personalized Dementia Directory
H. Vos, T. Haaker, R. -M. Dröes

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Nyckelord: BUSINESS & ECONOMICS / Management Science BUS042000