Dibbern, Jens
Information Systems Outsourcing
Part I. Overview
1. Information Technology Outsourcing in the New Economy – An Introduction to the Outsourcing and Offshoring Landscape
Rudy Hirschheim, Jens Dibbern
Part II. Determinants of the IS Outsourcing Decision
2. Costs, Transaction-Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing
Soon Ang, Detmar Straub
3. Selective Outsourcing of Information Systems in Small and Medium Sized Enterprises
Jens Dibbern, Armin Heinzl
4. Antecedents of Information Systems Backsourcing
Natalia Falaleeva Veltri, Carol Saunders
5. IT Sourcing a Dynamic Phenomena: Forming an Institutional Theory Perspective
Bandula Jayatilaka
Part III. Outsourcing Relationship Issues
6. Legal and Tax Considerations in Outsourcing
Mihir A. Parikh, Gowree Gokhale
7. Measuring and Managing IT Outsourcing Risk: Lessons Learned
Benoit A. Aubert, Michel Patry, Suzanne Rivard
8. Governance of Remotely Outsourced Software Development: A Comparison of Client and Vendor Perspectives
Rajiv Sabherwal, Vivek Choudhury
9. Spiraling Effect of IS Outsourcing Contract Interpretations
Barbara L. Marcolin
Part IV. Experiences and Outcome of IS Outsourcing
10. The Normative Value of Transaction Cost Economics: What Managers Have Learned About TCE Principles in the IT Context
Laura Poppo, Mary C. Lacity
11. Success of IS Outsourcing as a Predictor of IS Effectiveness: Does IT Governance Matter?
Markku Sääksjärvi
12. Four Stories of Information Systems Insourcing
Rudy Hirschheim, Mary C. Lacity
13. Capabilities for Information Systems Outsourcing Success: Insights from the Resource-based View of the Firm
Tim Goles
Part V. Vendor View and Individual Level Perspective
14. Vendor Strategies in the German Market for Information Technology and Business Process Outsourcing
Alexander Georgius, Armin Heinzl, Jens Dibbern
15. Work Outcomes and Job Design for Contract Versus Permanent Information Systems Professionals on Software Development Teams
Soon Ang, Sandra A. Slaughter
16. When Subordinates Become IT Contractors: Persistent Managerial Expectations in IT Outsourcing
Violet T. Ho, Soon Ang, Detmar Straub
Part VI. Application Service Providing and Business Process Outsourcing
17. Understanding the ‘Service’ Component of Application Service Provision: An Empirical Analysis of Satisfaction with ASP Services
Anjana Susarla, Anitesh Barua, Andrew B. Whinston
18. Developing a Sustainable Value Proposition in Web Services: Lessons from Strategic Management
Wendy L. Currie, Mihir A. Parikh
19. Business Process Outsourcing, Knowledge and Innovation – A Study of Enterprise Partnership
David Feeny, Leslie Willcocks, Mary C. Lacity
20. Business Process Outsourcing: The Hysteresis Effect and Other Lessons
Anne C. Rouse, Brian J. Corbitt
Part VII. Offshoring and Global Outsourcing
21. Business Process Offshoring to India: An verview
Guru Sahajpal, Manish Agrawal, Rajiv Kishore, H. Raghav Rao
22. The Maturation of Offshore Sourcing of Information Technology Work
Erran Carmel, Ritu Agarwal
23. Managing Cross-Cultural Issues in Global Software Outsourcing
S. Krishna, Sundeep Sahay, Geoff Walsham
24. Knowledge Management in Offshore Software Development
Brian Nicholson, Sundeep Sahay
25. Offshore Outsourcing: Challenge to the Information Systems Discipline
Rudy Hirschheim
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Nyckelord: BUSINESS & ECONOMICS / Management Science BUS042000
- Författare
- Dibbern, Jens
- Heinzl, Armin
- Hirschheim, Rudy
- Utgivare
- Springer
- Utgivningsår
- 2006
- Språk
- en
- Utgåva
- 1
- Kategori
- Ekonomisk
- Format
- E-bok
- eISBN (PDF)
- 9783540348771