Lean Thinking for Healthcare

Part I. Key Concepts, Tools and Techniques

1. Lean Principles for Healthcare
Nilmini Wickramasinghe

2. Artificial Neural Network Excellence to Facilitate Lean Thinking Adoption in Healthcare Contexts
Fatemeh Hoda Moghimi, Nilmini Wickramasinghe

3. The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting
Mohammad Rezazadeh Niavarani, Nilmini Wickramasinghe

4. The Application of Lean in the Healthcare Sector: Theory and Practical Examples
Nathan Houchens, Christopher S. Kim

5. Business Value of IT in Healthcare
Peter Haddad, Mark Gregory, Nilmini Wickramasinghe

6. Initiatives of Service-Oriented Architecture Towards Performance Improvement in Healthcare
Fatemeh Hoda Moghimi, Nilmini Wickramasinghe

7. Adapted Lean Thinking for Emergency Departments: Information Quality Perspective
Latif Al-Hakim

Part II. Applications of Lean Thinking Around the Healthcare World

8. Adapted Lean Thinking for Healthcare Services: An Empirical Study in the Traditional Chinese Hospital
Ying Su, Jeffrey Soar, Ningqiao Shen, Latif Al-Hakim

9. Lean Thinking in Dementia Care Through Smart Assistive Technology: An Evaluation
Trudy Yuginovich, Jeffrey Soar

10. A Delphi Study on Developing a Conceptual Framework to Understand the Perception of Iranian Physicians Towards Electronic Health Records
Seyed Mohammad Seyedi Alavi, Khin Than Win

11. Trying to Streamline Healthcare Delivery in Australia via the Personally Controlled Electronic Health Record (PCEHR)
Imran Muhammad, Say Yen Teoh, Nilmini Wickramasinghe

12. Identifying Critical Issues for Developing Successful e-Health Solutions
Manuel Zwicker, Juergen Seitz, Nilmini Wickramasinghe

13. Applying the Principles of KM to Effect Streamlined Healthcare Operations: A Malaysian Case Study
Sou Wei Wong, Nilmini Wickramasinghe

14. Remaking Rosa Medical Center: A 5-Step Approach to Transitioning with Lean
Mohamed Abouzahra, Joseph Tan

15. Lean Thinking and Customer Focus: Patient Centered Perspectives on Hospital Quality
Anke Simon, Nilmini Wickramasinghe

Part III. Macro Issues

16. Applying a System of Systems Approach to Healthcare
Suresh Chalasani, Nilmini Wickramasinghe

17. The Role for a Healthcare System of Systems Approach Coupled with Collaborative Technologies to Provide Superior Healthcare Delivery
Nilmini Wickramasinghe, Suresh Chalasani, Sridevi Koritala

18. The Role of a Disruptive Pervasive Technology Solution to Facilitate Better Healthcare Delivery to Native American Patients
Suresh Chalasani, Steve Goldberg, Nilmini Wickramasinghe

19. Designing Enabling Regulatory Frameworks to Facilitate the Diffusion of Wireless Technology Solutions in Healthcare
Indrit Troshani, Steve Goldberg, Nilmini Wickramasinghe

20. Improving Healthcare Service Quality and Patients’ Life Quality Through Mobile Technologies: The Case of Diabetes Self-management
Sally Rao Hill, Indrit Troshani, Steve Goldberg, Nilmini Wickramasinghe

21. The Role of Online Social Networks in Consumer Health Informatics: An Example of the Implicit Incorporation of Lean Principles
Carolin Durst, Janine Viol, Nilmini Wickramasinghe

22. Supporting Preventive Healthcare with Persuasive Services
Andreas Hamper, Tino Müller

23. Using Technology Solutions to Streamline Healthcare Processes for Nursing: The Case of an Intelligent Operational Planning Support Tool (IOPST) Solution
Nilmini Wickramasinghe, Bridie Kent, Fatemeh Hoda Moghimi, Malte Stien, Lemai Nguyen, Bernice Redley, Nyree Taylor, Mari Botti

24. Using an e-Health Strategy to Facilitate the Design and Development of Effective Healthcare Processes
Raphael Di Francesco, Nilmini Wickramasinghe

Part IV. Micro Issues

25. Value Stream Mapping in Lean Healthcare: A Brief Introduction and Application
Michael S. Dohan, Ted Xenodemetropoulos, Joseph Tan

26. Using Value Stream Mapping to Improve Processes in a Urology Department
Chris M. Gonzalez, Kwok Hung Lau, Nilmini Wickramasinghe

27. A Technology-Mediated Solution to Reduce Healthcare Disparities
Nilmini Wickramasinghe, Ray Arias, Chris Gonzalez

Part V. Case Studies

28. Process Models, Its Inefficiencies and Recommendations of the Emergency Department of the Marienhospital
Lara Henzler, Daniel Mengele, Tahnee Platz, Kristina Riemann, Janine Steffen

29. Simulation Study: Clinical Center Esslingen—Process Analysis in the Emergency Department
Corinna Klink, Daniel Denkert, Mario Vargheamidis, Nils Kern, Tobias Lörch

30. Emergency Department Katharinenhospital Stuttgart
Melanie Bathelt, Sabrina Hamm, Ayse Cakmak, Stefanie Guder, Steffen Ebach

31. Business Process Modeling and Measuring Waiting Times in a German ED: An Approach for Identifying Improvements
Mirjam Bathelt, Emanuel Grabler, Jan Lipka, Tobias Reutemann

Nyckelord: Medicine & Public Health, Health Administration, Business/Management Science, general, Health Informatics