The Palgrave Handbook of Managing Continuous Business Transformation

Part 1. Introduction

1. Continuous Business Transformation: What Is It All About?
Wolfgang Messner

2. Industry Life Cycles as an Underlying Source of Continuous Change
Peter Kreutter

Part 2. Transformational Shifts

3. Lost in Transformation: Strategy Formulation in a Digitized World
Nicole Gottschalck, Christina Günther

4. An Exponential World: Nature, Patterns, and How to Leverage Them
Hans-Martin Hellebrand

5. The Effect of Digitalization on the Labor Market
Christian Bührer, Christian Hagist

6. Outcome-Driven Transformation
Adam Bujak, Marcus Esser

7. Transformation of Banking Institutions: Comparing Germany and India
Michael G. Schmitt, Taruna Gautam

Part 3. Achieving Customer Centricity

8. The Changing Face of Customer Centricity
Rajesh Gaurav, G Shainesh

9. Rethinking Client Centricity to Reinvent Business Models
Shailesh Chopra, Premkumar Rajendran

10. Transforming Product Line Selection Strategy
Subrat Sarangi

11. Industry 4.0: How to Manage Transformation as the New Normal
Thomas Ochs, Ute Riemann

12. Digital Transformation in Manufacturing
Klaus Holzhauser, Philipp Schalla

13. Country-of-origin Effects in a Global Market: The Case of China
Dirk Holtbrügge, Annalena Zeier

Part 4. Dealing with New Technology

14. Customer Integration into Continuous Development of IT-based Services
Klaus Brockhoff

15. Toward a Safer Tomorrow: Cybersecurity and Critical Infrastructure
Solomon Karchefsky, H. Raghav Rao

16. Digital Change: How MOOCs Transform the Educational Landscape
Anna Kruse, Hans Pongratz

17. E-Leadership for SMEs in the Digital Age
Weizi Li, Kecheng Liu, Yinshan Tang, Maksim Belitski

18. Digital Transformation of a Swiss Ski Destination
Nils T. Kohle

19. Internet of Things: Legal Implications for Every Business
Ulrich Bäumer, Sabine Oelffen, Miriam Keil

Part 5. Leading the Change

20. Establishing Continuous Change
Erik Strauss, Jürgen Weber, Susanne Zubler

21. Organizational Culture: An Additional Perspective to the Balanced Scorecard
Enrico Rühle, Valerie-Laura Wagner

22. Integrating Holistic Marketing into the Stakeholder Management Approach
Mihaela Herciu, Claudia Ogrean

23. Corporate Value Creation from Restructuring Through Divestitures
Wiboon Kittilaksanawong

24. Adapting to Working Environment Change: Effects of Mobility and Flexibility
Melissa Promes

25. The Changing Role of Leaders for the Digital Age
Peter Boggis, Frank Dannenhauer, David Trafford

Nyckelord: Business and Management, Management, Human Resource Development, Innovation/Technology Management, International Business