Darics, Erika
Digital Business Discourse
1. Introduction: Business Communication in the Digital Age — Fresh Perspectives
Erika Darics
Part I. New Technologies: New Modes of Communication
2. “Don’t Even Get Me Started…”: Interactive Metadiscourse in Online Consumer Reviews
Camilla Vásquez
3. Social CEOs: Tweeting as a Constitutive Form of Organizational Communication
Katerina Girginova
4. Utterance Chunking in Instant Messaging: A Resource for Interaction Management
Kris M. Markman
5. Some Linguistic and Pragmatic Aspects of Italian Business Email
Nives Lenassi
Part II. New Modes of Communication: New Conventions
6. Doing Leadership in a Virtual Team: Analyzing Addressing Devices, Requests, and Emoticons in a Leader’s E-mail Messages
Karianne Skovholt
7. Swearing Is E-Business: Expletives in Instant Messaging in Hong Kong Workplaces
Bernie Chun Nam Mak, Carmen Lee
8. Snuff Said! Conflicting Employee and Corporate Interests in the Pursuit of a Tobacco Client
Kristy Beers Fägersten
9. Sheer Outrage: Negotiating Customer Dissatisfaction and Interaction in the Blogosphere
Valerie Creelman
Part III. Theoretical and Methodological Approaches to Digital Business Discourse
10. What Did I Just Tweet?!: The Need to Address Digital Emotional Literacy in Corporate Communications
Steven A. Edelson, Philip Kim, Ron Scott, Julie M. Szendrey
11. Recovering the Human in the Network: Exploring Communicology as a Research Methodology in Digital Business Discourse
Craig T. Maier, David Deluliis
12. Identification of Rhetorical Moves in Business Emails Written by Indian Speakers of English
María Luisa Carriό-Pastor
13. Deconstruction-Analysis-Explanation: Contextualization in Professional Digital Discourse
Erika Darics
Nyckelord: Social Sciences, Communication Studies, Corporate Communication/Public Relations, Sociolinguistics, Linguistics, general, Discourse Analysis
- Utgivare
- Darics, Erika
- Utgivare
- Springer
- Utgivningsår
- 2015
- Språk
- en
- Utgåva
- 1
- Sidantal
- 289 sidor
- Kategori
- Samhälle
- Format
- E-bok
- eISBN (PDF)
- 9781137405579
- Tryckt ISBN
- 978-1-349-48777-6