Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace.?In addition, the book

• Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace

• Presents new chapters on leadership and transformational conflict coaching, and organizational systems design

• Features downloadable teaching materials available for faculty using the book

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Nyckelord: conflict at work, workplace conflict, how to resolve conflicts at work, how to resolve conflicts in the workplace, Kenneth Cloke on conflict resolution, Joan Goldsmith on conflict resolution, Warren Bennis and conflict resolution, Weeks and conflict resolution, Dana and conflict resolution, Maravelas and conflict resolution, Harper and conflict resolution, Goodwin and conflict resolution  ,