Waldron, Vincent R.
Communicating Emotion at Work
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Nyckelord: Organizations, Communication, Emotions
- Författare
- Waldron, Vincent R.
- Utgivare
- John Wiley and Sons, Inc.
- Utgivningsår
- 2011
- Språk
- en
- Utgåva
- 1
- Serie
- Key Themes in Organizational Communication
- Sidantal
- 200 sidor
- Kategori
- Samhälle
- Format
- E-bok
- Tryckt ISBN
- 9780745680682