Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems.
Praise for Benchmarking in the Public and Nonprofit Sectors
"This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies."
-W. David Patton, director, Center for Public Policy and Administration, University of Utah
Nyckelord: POLITICAL SCIENCE / General POL000000