Offshore Outsourcing of IT Work

1. Offshore outsourcing of IT work
Mary Lacity, Joseph Rottman

2. A client’s experiences with its initial offshore outsourcing program
Joseph Rottman, Mary Lacity

3. A client’s offshore outsourcing program becomes institutionalized
Mary Lacity, Joseph Rottman

4. A client’s offshore outsourcing program becomes strategic by investing in social capital
Joseph Rottman, Mary Lacity

5. A client’s award-winning global shared services
Mary Lacity, Jim Fox, Joseph Rottman

6. Can China compete with India in the global ITO/BPO market?
Joseph Rottman, Hao Lou

7. Understanding turnover among Indian IS professionals
Mary Lacity, Prasad Rudramuniyaiah, Vidya Iyer

8. Emerging trends
Mary Lacity, Joseph Rottman

Nyckelord: Business and Management, Operations Management, Business Strategy/Leadership, International Business, International Economics