The Power of Customer Service

Make your practice soar through exceptional customer service! Learn how office décor, location, your dental team’s attitude, and other factors influence patients’ opinions of your practice. Discusses high-tech tools for customer service—practice Web sites, electronic newsletters, digital X-rays, and intraoral cameras—as well as tools to manage patient anxiety.

Nyckelord: dental, practice, management, dentist, staff, training, customer, service, ADA