Roberts-Phelps, Graham
The Concise Guide to Telephone Tactics
Everything you will ever need to know about using the telephone in business by expert sales trainer Graham roberts-Phelps. it is divided into four sections; telephone tactics for suctomer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
- Författare
- Roberts-Phelps, Graham
- Utgivare
- Thorogood
- Utgivningsår
- 2004
- Språk
- en
- Utgåva
- 1
- Sidantal
- 210 sidor
- Kategori
- Ekonomisk
- Format
- E-bok
- eISBN (PDF)
- 1-85418-278-1