From Total Quality Control to Lean Six Sigma

1. Introduction
Andrea Chiarini

2. A Historical Path of the Systems
Andrea Chiarini

3. Literature Review Concerning the Comparison of the Systems
Andrea Chiarini

4. Research Methodology
Andrea Chiarini

5. Japanese Total Quality Control
Andrea Chiarini

6. Total Quality Management
Andrea Chiarini

7. Deming’s System of Profound Knowledge
Andrea Chiarini

8. Business Process Reengineering
Andrea Chiarini

9. Lean Thinking
Andrea Chiarini

10. Six Sigma
Andrea Chiarini

11. Discussion and Comparison About the Common Characteristics
Andrea Chiarini

12. Lessons Learned from the Comparison and Discussion
Andrea Chiarini

13. Conclusions
Andrea Chiarini

14. Agenda for Future Research
Andrea Chiarini

Avainsanat: Economics/Management Science, Production/Logistics/Supply Chain Management