Modelling Value

1. Competition, Collaboration, and Creating Value in the Value Chain
David Walters

2. The Role of Decoupling Points in Value Chain Management
Jan Olhager

3. Evaluating the Effectiveness of Experiential Learning for Motivating Value Chain Stakeholders to Adopt New Ways of Capturing Value
Martin Gooch

4. Measurement of Lean Value Chains: Efficiency and Effectiveness
Richard J. Schonberger

5. Product Returns and Customer Value: A Footware Industry Case
Ivan Russo, Silvio Cardinali

6. Cooperative Engagement to Define and Deliver Client Value in the Construction Industry
Tomas Nord

7. An Investigation of ROCE and Its Drivers: Empirical Analysis of European Companies
Heimo Losbichler, Peter Hofer, Christoph Eisl, Birgit Zauner

8. When Do Direct Mailings Create Value for Companies? Implications of an Experimental Study in Consumer Goods Markets
Harald Kindermann, Thomas Werani, Angela Smejkal

9. Fair Distribution of Added Values in Networks of Autonomous Actors
Susanne Jene, Stephan Zelewski

10. Habit, Affect, and Cognition: A Constructivist Model on How They Shape Decision Making
Jörg Kraigher-Krainer

11. Emotions in Organisational Buying Behaviour: A Qualitative Empirical Investigation in Austria
Andreas Zehetner, Corinna Engelhardt-Nowitzki, Barbara Hengstberger, Jörg Kraigher-Krainer

12. Complexity in Global Value Networks: Facilitation of Value Network Boundary Spanning Decisions from a Complexity Perspective
Corinna Engelhardt-Nowitzki, Markus Gerschberger, Franz Staberhofer

13. Measuring the Cost of Complexity in Supply Chains: Comparison of Weighted Entropy and the Bullwhip Effect Index
Michael J. Gravier, Brian P. Kelly

14. Leagility in Healthcare: A Start-Up Case Study
Cristina Machado Guimarães, José Crespo Carvalho

15. Lean Production in Austrian Industrial Companies: An Empirical Investigation
Christian Neumann, Sabrina Kohlhuber, Sabine Hanusch

16. Lean, a Tool Set or a Mind Set? A Healthcare Case Study
Cristina Machado Guimarães, José Crespo Carvalho

17. Servicing Individual Product Variants within Value Chains with an Ontology
Klaus Arthofer, Corinna Engelhardt-Nowitzki, Hans-Peter Feichtenschlager, Dominic Girardi

18. Offshorability Along the Value Chain: A Task-Based Approach
Hale Yilmaz

19. Modelling Transformations in a Complete Fresh Food Value Network
Per Engelseth

20. Exploring the Role of Business Support Agencies in Value Chain Management of the Medical Device Industry
Dakshata Rana, Mike Gregory

Avainsanat: Economics/Management Science, Marketing, Procurement, Production/Logistics/Supply Chain Management, Operations Research/Decision Theory