Fixing Higher Education

1. A New Way to Think about Productivity
Christian Schierenbeck

2. The Productivity Crisis in Traditional Higher Education
Christian Schierenbeck

3. Higher Education’s Golden Opportunity
Christian Schierenbeck

4. Disruptive Innovations in Higher Education
Christian Schierenbeck

5. A Low-Cost Model of Higher Education
Christian Schierenbeck

6. The Lean Transformation of Higher Education
Christian Schierenbeck

7. Market Orientation in Higher Education
Christian Schierenbeck

8. From Student Selection to Customer Acquisition
Christian Schierenbeck

9. The Customer-Focused Institution of Higher Education
Christian Schierenbeck

10. The For-Profit Provision of Educational Services
Christian Schierenbeck

11. Business Intelligence in Higher Education
Christian Schierenbeck

12. Adaptive Change in Higher Education
Christian Schierenbeck

13. Redefining the Basis of Competition
Christian Schierenbeck

14. Facilitating Creative Destruction
Christian Schierenbeck

15. Fixing the Demand Side of Higher Education
Christian Schierenbeck

Avainsanat: Economics/Management Science, Business Strategy/Leadership