Global Sourcing of Information Technology and Business Processes

1. Strategic Orientation in the Globalization of Software Firms
Jason Dedrick, Kenneth L. Kraemer, Erran Carmel, Debora Dunkle

2. Strategic Sourcing of R&D: The Determinants of Success
Jacques W. Brook, Albert Plugge

3. Exploring the Media Mix during IT-Offshore Project
Erik Wende, Gerhard Schwabe, Tom Philip

4. Parallel Transitions in IT Outsourcing: Making It Happen
Erik Beulen, Vinay Tiwari

5. Management of Globally Distributed Software Development Projects in Multiple-Vendor Constellations
Katharina Schott, Roman Beck, Robert Wayne Gregory

6. Knowledge Integration in Global R&D Networks
Rose Erkelens, Bart Hooff, Paul Vlaar, Marleen Huysman

7. Portfolios of Control: Researching Discourses in IT Outsourcing
Eleni Lioliou, Leslie Willcocks

8. Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships
Floor Jong, Jos Hillegersberg, Pascal Eck, Feiko Kolk, Rene Jorissen

9. Software-as-a-Service Vendors: Are They Ready to Successfully Deliver?
Tsipi Heart, Noa Shamir Tsur, Nava Pliskin

10. Evolving Relationship Structures in Multi-sourcing Arrangements: The Case of Mission Critical Outsourcing
Ilja Heitlager, Remko Helms, Sjaak Brinkkemper

11. Adaptability in IT Sourcing: The Impact of Switching Costs
Dwayne Whitten

12. The Role of Contracts and Informal Relations in the Governance of IT Outsourcing Processes
Giovanni Vaia, Aurelio Tommasetti

13. Living Labs: Arbiters of Mid- and Ground-Level Innovation
Esteve Almirall, Jonathan Wareham

14. Realising the Real Benefits of Outsourcing: Measurement Excellence and Its Importance in Achieving Long Term Value
Ilan Oshri, Julia Kotlarsky

Avainsanat: Computer Science, Management of Computing and Information Systems, Software Engineering, Organization/Planning, Procurement