Outsourcing to India — A Legal Handbook

1. Background and snapshot of key issues

2. Outsourcing fundamentals

3. Attitudes to outsourcing worldwide

4. Selecting an outsourcing service provider

5. The Indian judicial system

6. Critical contract considerations — jurisdiction issues

7. Allocation of risk into the contract

8. Project management

9. Contract discharge and methods to reduce liability

10. Pricing

11. Transition-in and change control

12. Scope of services to be outsourced

13. Service Level Agreements

14. Contract enforcement

15. Contract termination procedures

16. Unenforceable contract terms under Indian legal system

17. The EU Data Protection Directive 97/66/EC and related issues

18. Intellectual property rights (IPR)

19. Transferring employees as part of the outsourcing agreement

20. Legal and regulatory risks

21. Specific Indian legal issues of importance

22. Summary

DRM-restrictions

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Avainsanat: LAW / General LAW000000