Quality Improvement in Behavioral Health

1. Introduction: The Quality Agenda in Behavioral Health
William O’Donohue, Alexandros Maragakis

2. Behavioral Health Conditions: Direct Treatment Costs and Indirect Social Costs
Erin Grinshteyn, Jeanne Wendel

3. The Need for Quality Improvement in Behavioral Health
Brandon A. Gaudiano, Kristy L. Dalrymple, Catherine D’Avanzato, Liviu Bunaciu

4. Total Quality Improvement: Increase Quality and Efficiency
Jeanne Wendel

5. Quality Improvement and Clinical Psychological Science
Michael E. Levin, Sarah A. Potts

6. The Toyota Way
Hiroto Ito

7. The Business Case for Quality Improvement in Behavioral Healthcare
Robert L. Dyer

8. Process Mapping to Improve Quality in Behavioural Health Service Delivery
Julie K. Johnson, Deborah Debono

9. Ishikawa Diagram
Kam Cheong Wong, Kai Zhi Woo, Kai Hui Woo

10. Checklists for Quality Improvement and Evaluation in Behavioral Health
Lori A. Wingate

11. Project Planning Facilitates Effective Outcomes
Grace L. Duffy

12. The Multisystemic Therapy® Quality Assurance/Quality Improvement System
Sonja K. Schoenwald

13. The Use of the Electronic Health Record in Behavioral Health Quality Improvement Initiatives
Cassandra Snipes

14. Creating a Quality Improvement System for an Integrated Care (IC) Program: The Why, What, and How to Measure
Alexandros Maragakis, William O’Donohue

15. QI and the APA
Katherine C. Nordal, Raquel Halfond, Caroline Vaile Wright

16. Feedback-Informed Treatment (FIT): Improving the Outcome of Psychotherapy One Person at a Time
Scott D. Miller, Susanne Bargmann, Daryl Chow, Jason Seidel, Cynthia Maeschalck

17. Quality Improvement and Management in Correctional Mental Health
T. Dronet

18. Improving the Quality of Care for Serious Mental Illness
Alexander S. Young, Amy N. Cohen, Karen A. Miotto

19. Quality Improvement, Professional Competence, and the American Psychological Association’s Ethical Principles and Code of Conduct
Alexandros Maragakis, William O’Donohue

20. Quality Improvement and Population Behavioral Health
Bruce L. Bobbitt, Scott D. Beardsley

Avainsanat: Psychology, Health Psychology