Behavioral Operational Research

Part I. Theory

1. Engaging with Behavioral Operational Research: On Methods, Actors and Praxis
L. Alberto Franco, Raimo P. Hämäläinen

2. Behavior with Models: The Role of Psychological Heuristics in Operational Research
Konstantinos V. Katsikopoulos

3. Behavior in Models: A Framework for Representing Human Behavior
Andrew Greasley, Chris Owen

4. Behavior Beyond the Model
Leroy White

Part II. Methodology

5. Simulation and Laboratory Experiments: Exploring Self-Organizing Behavior in a Collective Choice Model
Santiago Arango-Aramburo, Ann Ackere, Erik R. Larsen

6. Misperception of Behavioral Operations and Bodies of Knowledge
Paulo Gonçalves, Sebastian Villa

7. Agent-Based Models and Behavioral Operational Research
Duncan A. Robertson

8. Modeling Behavioral Decision Making: Creation and Representation of Judgment
Martin Kunc

9. Big Data and Behavior in Operational Research: Towards a “Smart OR”
Leroy White, Katharina Burger, Mike Yearworth

10. Behavioral Issues in the Practical Application of Scenario Thinking: Cognitive Biases, Effective Group Facilitation and Overcoming Business-as-Usual Thinking
Stephanie Bryson, Megan Grime, Adarsh Murthy, George Wright

11. The Impact of Group Model Building on Behavior
Etiënne A. J. A. Rouwette

Part III. Practice

12. Overview: Behavioral Operational Research in Practice
Katharina Burger, Jonathan Malpass

13. Healthcare: Human Behavior in Simulation Models
Sally C. Brailsford

14. Service Operations: Behavioral Operational Research in British Telecommunications
Jonathan Malpass

15. Smart Cities: Big Data and Behavioral Operational Research
Leroy White, Katharina Burger, Mike Yearworth

16. Mergers and Acquisitions: Modeling Decision Making in Integration Projects
Shanie Atkinson, Michael Shayne Gary

17. Supporting Strategy: Behavioral Influences on Resource Conceptualization Processes
Kenneth Kyunghyun Huh, Martin Kunc

Part IV. Future Directions

18. The Past, Present and Futures of Behavioral Operational Research
Geoff Royston

Avainsanat: Business and Management, Operation Research/Decision Theory, Logistics, Business Strategy/Leadership