Workplace Reform in the Healthcare Industry

1. Introduction
Pauline Stanton, Eileen Willis, Suzanne Young

Part I. The Australian Healthcare Sector

2. Health Sector and Industrial Reform in Australia
Eileen Willis, Suzanne Young, Pauline Stanton

3. The Australian Healthcare Workforce
Stephen Duckett

Part II. Case Studies in Healthcare Reform and Workplace Change

4. The Structure of Bargaining in Public Hospitals in Three Australian States
Mark Bray, Pauline Stanton, Nadine White, Eileen Willis

5. Outsourcing and Structural Change
Suzanne Young

6. Casual and Temporary Employment in NSW Regional Hospitals
Alex Ruyter

7. The Processes of Workplace Change for Nurses in NSW Public Hospitals
Nadine White, Mark Bray

8. Work Intensification for Personal Service Attendants and Medical Scientists
Eileen Willis, Kerryn Weekes

9. Emotional Labour and Aged Care Work
Sue Stack

10. Flexibility at a Cost: Responding to a Skilled Labour Shortage
Keith Townsend, Cameron Allan

Part III. Future Challenges in Healthcare Reform and Workplace Change

11. Inspiring Innovation
Sandra G. Leggat, Judith Dwyer

12. Developing a Strategic Approach to People Management in Healthcare
Tim Bartram, Pauline Stanton, Raymond Harbridge

13. Clinical Governance: Complexities and Promises
Rick ledema, Jeffrey Braithwaite, Christine Jorm, Peter Nugus, Anna Whelan

14. E-health Services: Is the Future of Australia’s Health Service Work in Offshore Outsourcing?
Jan Sinclair-Jones

15. Conclusion: Reflections on Past Healthcare Reform and Future Directions
Suzanne Young, Eileen Willis, Pauline Stanton

Avainsanat: Business and Management, Organization, International Economics