Operations Excellence

1. Introduction
Roland Schwientek, Axel Schmidt

Part I. Research and Development

2. Introduction:What is successful product development?
Thomas Rinn, Kai Bethlehem

3. Changing business models and their impact on product development
Michael Zollenkop

4. Innovate to win: how clever cost approach design can outsmart competition
Ralf Augustin, Kai Bethlehem

5. Global development made successful: lessons learned by the automotive industry
Jochen Gleisberg, Kai Bethlehem

6. Success factors and levers for best practice in innovation management
Stefan Pötzl, Thomas Kohr, Michael Zollenkop

7. Smart engineering processes: ‘made in Japan’
Ken Mori, Satoshi Nagashima

Part II. Purchasing

8. Introduction Strategic trends and challenges for purchasing
Roland Schwientek

9. Key trends in purchasing best practices and impact on purchasing strategy
Michel Jacob, Gabriel-Assad Singaby

10. Purchasing EmPowerment: the way to achieve world-class purchasing
Roland Schwientek

11. Organizations drive strategy and performance: insights from two successful lead buying models
Tobias Franke

Part III. Manufacturing

12. Introduction Manufacturing in a global context
Ralf Augustin

13. How companies can optimize their global manufacturing footprint
Marco Zurru

14. Leveraging manufacturing excellence in global production networks
Volker Heidtmann, Stephen Weisenstein

15. From maintenance to quality control: effective support functions leverage manufacturing performance
Thomas Kwasniok, Walter Pfeiffer

Part IV. Supply Chain Management

16. Introduction Supply chain management — more than just logistics
Robert Ohmayer, Steffen Kilimann

17. Global supply chain management: a success factor for global players
Robert Ohmayer, Steffen Kilimann

18. Complexity management: the starting point for improving performance
Alexander Belderok, Thomas Hollmann

19. Working capital excellence: how companies can tap hidden cash reserves in the supply chain
Roland Schwientek, Christian Deckert

20. Supply chain organization: a key enabler for successful supply chain management
Ingo Schröter, Stephan M. Wagner

Avainsanat: Business and Management, Operations Management, Business Strategy/Leadership, Business Mathematics, Industries, Management