Roberts-Phelps, Graham
The Concise Guide to Telephone Tactics
Everything you will ever need to know about using the telephone in business by expert sales trainer Graham roberts-Phelps. it is divided into four sections; telephone tactics for suctomer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
- Tekijä(t)
- Roberts-Phelps, Graham
- Julkaisija
- Thorogood
- Julkaisuvuosi
- 2004
- Kieli
- en
- Painos
- 1
- Sivumäärä
- 210 sivua
- Kategoria
- Talous
- Tiedostomuoto
- E-kirja
- eISBN (PDF)
- 1-85418-278-1