Search "customer experience design"

Chesnut, Donald - UX For Dummies, ebook

UX For Dummies

Chesnut, Donald

From 27,30€

Get up to speed quickly on the latest in user experience strategy and design
UX For Dummies is a hands-on guide to developing and implementing user experience strategy. Written by globally-recognized UX consultants, this essential resource provides

Macintyre, Mairi - Service Design and Delivery, ebook

Service Design and Delivery

Macintyre, Mairi


Shifting from Production to Service to Experience-Based Operations
Jannis Angelis, Edson Pinheiro Lima
7. Complex Deployed Responsive Service
Glenn Parry, Marc McLening, Nigel Caldwell, Rob Thompson
8. A Multi-organisational Approach to Service Delivery

Nelson, Jay J. - QuarkXPress For Dummies, ebook

QuarkXPress For Dummies

Nelson, Jay J.


Take the kinks out of working with QuarkXPress
QuarkXPress still remains one of the top tools for layout and design projects, even thirty years after it made its debut. This full-color, hands-on guide is here to help you take the guesswork out of using this powerful tool to create stunning

Valade, Janet - PHP and MySQL For Dummies, ebook

PHP and MySQL For Dummies

Valade, Janet


Here's what Web designers need to know to create dynamic, database-driven Web sites
To be on the cutting edge, Web sites need to serve up HTML, CSS, and products specific to the needs of different customers using different browsers. An effective e-commerce site gathers information

Reiss, Eric - Usable Usability: Simple Steps for Making Stuff Better, ebook

Usable Usability: Simple Steps for Making Stuff Better

Reiss, Eric

From 37,60€

Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user's needs, divulges techniques for exceeding a user's expectations, and provides a host of hard won advice for improving the overall quality of a user's

Bowles, Adrian - Cognitive Computing and Big Data Analytics, ebook

Cognitive Computing and Big Data Analytics

Bowles, Adrian


A comprehensive guide to learning technologies that unlock the value in big data
Cognitive Computing provides detailed guidance toward building a new class of systems that learn from experience and derive insights to unlock the value of big data. This book helps technologists understand