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Hurwitz, Judith - Service Management For Dummies, ebook

Service Management For Dummies

Hurwitz, Judith

31,00€

Manage your business from a services perspective
What if technology was designed to serve the business — every time? That's service management! Done properly, it can make everybody happy — the customer, the service provider, and the business

Hurwitz, Judith - Service Management For Dummies, ebook

Service Management For Dummies

Hurwitz, Judith

31,00€

Manage your business from a services perspective
What if technology was designed to serve the business — every time? That's service management! Done properly, it can make everybody happy — the customer, the service provider, and the business

DiVanna, Joseph A. - Redefining financial services, ebook

Redefining financial services

DiVanna, Joseph A.

49,80€

Redefining financial services -The new renaissance in value propositions Redefining Financial Services explores the fundamental redefinition of the role of financial intermediaries in the new century. Combining empirical knowledge with a historical