Thomas, Mark
27,60€
In a time of rapid change and intense competition the greatest resource for any business is its people.
This book explains how to build and develop a successful team by motivating, empowering and leading people. Based on in-depth experience of developing…
Schofield, Pat
8,70€
A workbook designed to give you a basic introduction into the issues around pain in older people. It explores the size and nature of the problem along with practical assessment and management approaches and will help you to think about the issues in…
Kermally, Sultan
27,40€
Managers HAVE to manage people. It is the most difficult and yet the most rewarding function. This book is more than just a summary of the key concepts, it offers valuable insights into their application and value including national and international real-life case studies that reflect some…
Hasson, Gill
16,35€
DON’T LET PROBLEM PEOPLE GET TO YOU!
Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become…
Watkinson, Susan
16,10€
…This timely book will enable healthcare professionals in a diverse range of settings to enhance their expertise in assessing the ophthalmic conditions of the elderly, adopt a holistic approach to patient care, and improve their ability to deal with organisational challenges involving visually impaired…
Blount, Jeb
21,80€
Discover the secrets to influencing the performance of the people you lead
Managers don't get paid for what they do but rather for the performance of their people; therefore, a manager's most important job is coaching behaviors in order to improve performance. In People…
Chizema, Amon
138,25€
…Introduction: New Directions in the Management of Human Resources in Africa
Ken N. Kamoche, Amon Chizema, Kamel Mellahi, Aloysius Newenham-Kahindi
Part I. People Management in African…
Gately, Karen
27,60€
Essential tools busy managers need to get the best out of their teams and people
People who manage people face a number of challenges, from keeping workers engaged and performing at a high level to dealing with absenteeism and bad behaviour in the workplace. In The People…
Blount, Jeb
21,80€
…In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement5 Levers for Creating a Legendary Customer ExperienceThe Secret to Bridging the Experience GapHow to Leverage the Pull Strategy…
Wofford, Monica
21,80€
Save your organization by building the skills to deal with difficult people
We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People…
