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Cartwright, Roger - Customer Relationships, ebook

Customer Relationships

Cartwright, Roger

10,40€

This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.

Ryals, Lynette - Managing Customers Profitably, ebook

Managing Customers Profitably

Ryals, Lynette

44,70€

This book is a response to a need in the market place in the fast-growing field of customer profitability analysis and the profitable management of customer relationships. It combines innovative approaches to calculating