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Jacka, J. Mike - Business Process Mapping: Improving Customer Satisfaction, ebook

Business Process Mapping: Improving Customer Satisfaction

Jacka, J. Mike

64,50€

Now fully revised and updated–a powerful, customer-focused tool for business improvement
Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and