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Kostojohn, Scott - CRM Fundamentals, ebook

CRM Fundamentals

Kostojohn, Scott

42,25€

Table of contents
1. Introduction
Scott Kostojohn, Mathew Johnson, Brian Paulen
2. Components of CRM Success
Scott Kostojohn, Mathew Johnson, Brian Paulen
3. Building a CRM Roadmap
Scott Kostojohn, Mathew Johnson, Brian Paulen
4. Evaluating Software and Consultants
Scott Kostojohn, Mathew Johnson,

Oksanen, Tommi - CRM ja muutoksen tuska - Asiakkuudet haltuun, ebook

CRM ja muutoksen tuska - Asiakkuudet haltuun

Oksanen, Tommi

23,70€

Jos asiakaslähtöisyys olisikin enemmän kuin pelkkä mantra? Monet yritykset investoivat asiakaslähtöisyyden nimissä CRM-järjestelmiin. Käyttöönoton jälkeen kuitenkin usein huomataan, että hyödyt jäävät kauas asetetuista tavoitteista. CRM:n

Keller, Barbara - CRM in der Public Cloud, ebook

CRM in der Public Cloud

Keller, Barbara

6,45€

Table of contents
1. Einleitung
Michael Möhring, Barbara Keller, Rainer Schmidt
2. Customer-Relationship-Management
Michael Möhring, Barbara Keller, Rainer Schmidt
3. Cloud-Computing
Michael Möhring, Barbara Keller, Rainer Schmidt
4. CRM in der Public Cloud
Michael Möhring, Barbara Keller,

DeLisa, Michael - Microsoft CRM For Dummies, ebook

Microsoft CRM For Dummies

DeLisa, Michael

27,10€

The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively,

Hostetler, Hoss - Success with Microsoft Dynamics CRM 4.0, ebook

Success with Microsoft Dynamics CRM 4.0

Hostetler, Hoss

49,60€

The Evolution of CRM and Microsoft Dynamics CRM
1. The Evolution of CRM
2. Microsoft CRM in the Market
Part 2. Implementation Planning, Approach, and Guidelines
3. Planning Your CRM Initiative
4. Initiating and Executing a CRM Phase
5. Configuration

Lee, David - Microsoft CRM 3 For Dummies, ebook

Microsoft CRM 3 For Dummies

Lee, David

27,10€

Manage sales, service, and marketing processes all together
Find out how to manage customer information to make your business more productive
Whether you're completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this