Revised with addition of the assessment form. Available in printed form and as an e-book, in English and Finnish.
Quality, Environment, Health and Safety
The book describes the process of developing an Integrated Management System for an organisation using paired examples of successful and unsuccessful IMS projects.
The book also illustrates how the IMS structure can in itself be used as a model for development management and at the same time to learn how to apply the different clauses in the IMS.
"I can recommend the books, and they provide challenges and stimulating ideas even for a very demanding organisation." Teuvo Tinell, Senior Adviser, Fortum Nuclear Services Oy, a member of the TC176 National (Finnish) Committee.
Keywords: integrated management system, business management, organisation, leadership, management system, governance standards, standard requirements, iso 9001, iso 9004, ohsas 18001, management responsibility, resource management, customer processes, customers, production, services, measurement, measurement system, quality certificatio, certification, purchasing, environmental management, customer satisfaction, self-assessment, quality management, quality system, management system, quality control, process management, product development, service development, business processes, resource management, management system, products, services, customer relations, development, development management, continuous improvement, change management, customer needs, competitiveness, measurement, quality policy, environmental policy, personnel policy, health, health, industrial safety, security, management review, product development, product planning, auditing, internal auditing, continuous improvement, traceability, qualification, product requirements, working environment, customer communications, operating system development, preventive maintenance, corrective maintenance