Revised to align with 2012 framework, with addition of Scoring Summary Sheet and links to related books. Available in printed form and as an e-book.
A self assessment workbook that uses the structure of the Malcolm Baldrige Performance Excellence Framework.
The book describes the operating principles and philosophies of professionals who are at the same time entrepreneurs. The examples are especially applicable to self-employed persons, where the staff com prises the entrepreneur him – or herself.
The examples in the book cover the field of business management and development, utilising the 32 assessment criteria for the Malcolm Baldrige Performance Excellence Framework and applicable sections of the ISO 9001 standard. You can learn about these in more depth by using them along with this book.
The examples are applicable to professional enterprises, whatever their size as well as internal specialists in an organisation.
“The book is easy to recommend for its clarity and readability. It is suitable for the sole entrepreneur, for training entrepreneurs, for further professional development at various levels and for teachers when they are planning their curriculum and teaching. It is also suitable for using only parts if so wished."
Keywords: business management, organizational management, strategic management, entrepreneurship, entrepreneurship, the self-employed, micro-enterprise, human resource management, partnerships, subcontracting, technology management, financial management, customer satisfaction, employee satisfaction, social, finacial results: self-assessment, excellence framework, malcolm baldrige percomance excellence framework, baldride, malcolm, quality award framework quality management, quality control, process management, product development, service development, business processes, marketing, resource management, management system, information and knowledge, products, services, customer relations, development, development management, continuous improvement, mission, vision, ethics, values, change management, customer needs, competitive, measurement, leadership, Excellence