Revised to align with EFQM 2013, with addition of EFQM Scoring Summary Sheet and links to related books. Available in printed form and as an e-book, in English and Finnish.
A self assessment workbook that shows how intrapreneurship, an entrepreneurial way of thinking, acting and feeling, can be applied to the functions of an organisation to find more efficient ways of operating and to create opportunities for employees.
This book uses practical examples of how people normally act in a situation and how they could act as an intrapreneur in the same situation. The book also helps to project the EFQM, to a personal level.
“Reading the book thoughtfully would help everyone interested in self-development. Everyone in a position of leadership would be well advised to read this book." Liisa Joronen, Master of Economics and Doctor of Education, SOL Services Ltd.
Keywords: business management, organisational management, self-leadership, intrapreneurship, internal entrepreneur, customers, customer relations, human resource management, partnerships, financial management, customer satisfaction, employee satisfaction, self-assessment, excellence model, efqm, european quality award model, quality control, quality management, process management, product development, service development, business processes, management system, information and knowledge, products, services, development, continuous improvement, leadership skills, change management, management, occupational health, well-being, competitiveness, measuring