Revised to align with EFQM 2013, with addition of EFQM Scoring Summary Sheet and links to related books. Available in printed form and as an e-book, in English and Finnish.
Using the EFQM framework and Investors in People Standard (IIP) this book can be used as an effective tool to build and improve competence and skills. The book provides an insight into the principles underpinning a learning, developing organisation. It will increase understanding and provide a sense of the organisation's development potential.
Investors in People is an international standard for the continuous improvement of people´s competencies and skills.
“The book helps us to understand the principle of a learning organisation in a very concrete way. The ideas of the IIP standard are well related to the EFQM framework and the book will certainly help the organisation in implementing its IIP programme." Päivi Leskinen, Vice president, Human Resource , ABB Oy Service.
Keywords: business management, organizational management, strategic management, human resources management, employee satisfaction, self-assessment, excellence model, efqm, european quality award model, quality management, quality management, management system, development, encouragement, health, safety, motivation, knowledge, learning, reward, recognition, well-being, recruitment methods, career planning, leadership development, continuous improvement, investors in people, iip, development, human resources planning, equality, leadership skills, change management, competitiveness, measurement, human resource development