Revised to align with EFQM 2013, with addition of EFQM Scoring Summary Sheet and links to related books. Available in printed form and as an e-book, in English and Finnish.
A self assessment workbook that uses the EFQM framework to provide guidance on how a company's operations influence its corporate social responsibility. CSR in this context is good corporate citizenship in compliance with sustainable development and encompasses economic, environmental and social components.
This book presents pairs of examples that highlight different issues of social responsibility. It does not talk about right or wrong practices, simply different ones, so as to make the matter easier to understand and implement.
“The book was a pleasure to read because it is written with care and thought. It will meet a need in many companies seeking to find their own approach to handle matters relating to corporate social responsibility. The examples are easy to use and thought-provoking." Jorma Hanski, Rautaruukki Plc.
Keywords: business management, organizational management, strategic management, occupational health management, well-being, welfare, health, occupational health, personnel management, employee satisfaction, self-assessment, excellence model, efqm, european quality award model, quality control, quality management, management system, development, encouragement, health, safety, development of leadership, continuous improvement, equality, leadership skills, sexual harassment, bullying, harassment, well-being programme, ability to work, capacity development, ergonomics, workplace ergonomics, posture, participation, psychological stress, risk management, hazards, emergencies, aging, physical fitness, mental fitness, social responsibility, measurement, environmental requirements, environmental standards, discrimination, civil rights, employment, social rights, education, sustainable development, climate change, nature protection, corruption, sustainable consumption, consumer protection