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Martínez-López, Francisco J.

Handbook of Strategic e-Business Management

Martínez-López, Francisco J. - Handbook of Strategic e-Business Management, ebook

266,90€

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ISBN: 9783642397479
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Table of contents

Part I. Background

1. The Framework and the Big Ideas of e-Business
Vladimir Zwass

2. Economic Implications of e-Business for Organizations
James E. Prieger, Daniel Heil

Part II. Evolved Strategic Framework for the Management of Companies

3. Towards a New Understanding of the e-Business Strategic Process: The Rise of a Dynamic Interaction-Based Approach
Reimer Ivang

4. Value Creation and Value Capture Through Internet Business Models
Francesco D. Sandulli, Antonio Rodríguez-Duarte, Daría C. Sánchez-Fernández

5. IT Competence-Enabled Business Performance and Competitive Advantage
Maria N. Pérez-Aróstegui, Francisco J. Martínez-López

6. Strategic Flexibility in e-Business Adapters and e-Business Start-ups
Antonio J. Verdú-Jover, Lirios Alós-Simó, José María Gómez-Gras

7. First-Mover Advantage in the Internet-Enabled Market Environment
Rajan Varadarajan, Manjit S. Yadav, Venkatesh Shankar

8. Can Online Retailers Escape the Law of One Price?
Francesco D. Sandulli, José Ignacio López-Sánchez

Part III.1. Key Business Processes, Areas and Activities: Production/Operations

9. Leveraging Information Systems for Enhanced Product Innovation
Gordon Burtch, C. Anthony Benedetto, Susan M. Mudambi

10. Processes Integration and e-Business in Supply Chain Management
Beatriz Minguela-Rata, Daniel Arias-Aranda, Marco Opazo-Basáez

11. Creating Business Value Through e-Business in the Supply Chain
Paul Humphreys, Brian Fynes, Frank Wiengarten

12. Issues in the Design and Evaluation of e-Supply Chains
Muriati Mukhtar

13. Linking ERP and e-Business to a Framework of an Integrated e-Supply Chain
Mahesh Srinivasan, Asoke Dey

Part III.2. Key Business Processes, Areas and Activities: Marketing

14. Strategic Marketing and e-Business
John M. Rudd, Neil Shepherd, Nick Lee

15. A Model of Online Consumer Behavior
Michel Laroche, Marie-Odile Richard

16. Online Consumption Motivations: An Integrated Theoretical Delimitation and Refinement Based on Qualitative Analyses
Francisco J. Martínez-López, Cintia Pla-García, Juan Carlos Gázquez-Abad, Inma Rodríguez-Ardura

17. The Concept of Flow in Online Consumer Behavior
Irene Esteban-Millat, Francisco J. Martínez-López, David Luna, Inma Rodríguez-Ardura

18. Research on the Use, Characteristics, and Impact of e-Commerce Product Recommendation Agents: A Review and Update for 2007–2012
Bo Xiao, Izak Benbasat

19. An Evolutionary Approach to e-Tailing: Implications for Practitioners
David E. Williams

20. The Role of e-Commerce in Multi-Channel Marketing Strategy
James R. Brown, Rajiv P. Dant

21. Pricing Strategies in the Electronic Marketplace
Jihui Chen

22. An Integrated Review of the Efficacy of Internet Advertising: Concrete Approaches to the Banner Ad Format and the Context of Social Networks
Francisco Rejón-Guardia, Francisco J. Martínez-López

23. Online Advertising Intrusiveness and Consumers’ Avoidance Behaviors
Francisco Rejón-Guardia, Francisco J. Martínez-López

Part III.3. Key Business Processes, Areas and Activities: Human Resources

24. e-HRM: A Catalyst for Changing the HR Function?
Emma Parry

25. Research Approaches in e-HRM: Categorisation and Analysis
Stefan Strohmeier

26. e-HRM Research and Practice: Facing the Challenges Ahead
Huub Ruël, Tanya Bondarouk

Part III.4. Key Business Processes, Areas and Activities: Information Systems and Knowledge Management

27. Knowledge Management Alignment Strategies for Organizations and e-Businesses
Deborah E. Swain, Jean-Pierre Booto Ekionea

28. Information Systems Outsourcing, the Umbrella Term for e-Business Strategic Management Sourcing: Service Comparison
Ricardo Martins, Tiago Oliveira

29. Organizational Websites Need Developmental Guidelines
Abeer A. Al-Hassan, Edgar H. Sibley

30. Enhancing Knowledge Marketplaces Through the Theory of Knowledge Measurement
David G. Schwartz

Part IV.1. Emerging Issues, Trends and Opportunities: E-Business Issues and the Social Web

31. Web 2.0 and Digital Business Models
Bernd W. Wirtz, Linda Mory, Robert Piehler

32. Rethinking Social CRM Design: A Service-Dominant Logic Perspective
Hong-Mei Chen, Stephen L. Vargo

33. e-Novation: A Platform for Innovation in the Digital Economy
Hugh M. Pattinson

34. The Pervasive Influence of Electronic Word of Mouth (eWOM) on Today’s Social Consumer
Francisco Rejón-Guardia, Francisco J. Martínez-López

35. Qualitative Analysis of Online Communities to Support International Business Decisions
Rudolf R. Sinkovics, Elfriede Penz, Francisco Jose Molina-Castillo

Part IV.2. Emerging Issues, Trends and Opportunities: Other Emerging Issues and Trends

36. Ethics in e-Business: Emerging Issues and Enduring Themes
Daniel E. Palmer, Mary Lyn Stoll

37. eImage: Elements and Effects of Positive Organizational Online Identity
Steven Walczak, Dawn G. Gregg, Gary L. Borkan, Michael A. Erskine

38. Online Complaint Communication Strategy: An Integrated Management Framework for e-Businesses
Jan Breitsohl, Marwan Khammash, Gareth Griffiths

39. Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality
Emmanouil Stiakakis, Konstantinos Petridis

40. Corporate Disclosure Strategies on Company Websites: Reviewing Opportunistic Practices
Encarna Guillamón-Saorín, Francisco J. Martínez-López

Keywords: Economics/Management Science, Business/Management Science, general, Computer Science, general

Author(s)
Publisher
Springer
Publication year
2014
Language
en
Edition
2014
Series
Progress in IS
Page amount
21 pages
Category
Economy
Format
Ebook
eISBN (PDF)
9783642397479

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