Process Management

1. Introduction: Process and Content
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

Part I. Introduction to process design and process management

2. Positioning the Process Approach
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

Part II. Process Architecture

3. Designing a Process
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

4. The Process Architect in Action: Making a Process Design
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

Part III. Managing the Process

5. An Open Process
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

6. A Safe Process: Protecting Core Values
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

7. A Process with Sufficient Speed: Incentives for Progress
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

8. The Process Manager and the Substance of Decision Making
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

9. A Concluding Remark
Hans Bruijn, Ernst F. Heuvelhof, Roel Veld

Keywords: Economics/Management Science, Management/Business for Professionals, Organization/Planning, Engineering Economics, Organization, Logistics, Marketing, Political Science, general