Engelmann, Kai
Services Science
1. Editorial
Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
Part 1:. Services Science — Necessity and Conceptual Fundamentals
2. Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines
Jim Spohrer
3. Service Engineering — A Transdisciplinary Approach in Service Research
Dieter Spath, Walter Ganz, Thomas Meiren, Bernd Bienzeisler
Part 2:. Services Science — Focus Research
4. International Service Research — Status Quo, Developments, and Consequences for the Emerging Services Science
Bernd Stauss
5. Research on Services: From Exploring the “Residual” to Services Science
Metka Stare, Luis B. Rubalcaba
6. Services Science — A Computer Scientist’s Perspective
Martin Bichler
7. Research Needs in the European Service Sector — An Application-Oriented Perspective
Walter Ganz
Part 3:. Services Science — Focus Teaching
8. The Evolution and Discovery of Services Science in Business Schools
Mary Jo Bitner, Stephen W. Brown
9. The Perspective of Computer Science
Klaus-Peter Fähnrich, Kyrill Meyer
10. The Perspective of ABB Automation GmbH
Gerhard Heckelmann
11. The Perspective of AFSM International
Markus Schwarz
Part 4:. Services Science — Focus Collaboration
12. Services Science — Where Practice Meets Theory
Kai Engelmann
13. Services Science with a Focus on Academia and Company Collaboration
Bo Edvardsson, Anders Gustafsson
14. The Perspective of Informatics
Tilo Böhmann, Stefanie Jahner, Helmut Krcmar
15. The Perspective of Service Industries — The Perspective of Siemens AG
Anja Gieseke, Uwe Hermann
16. The Perspective of IBM Deutschland GmbH
Matthias K. Hartmann
DRM-restrictions
Printing: not available
Clipboard copying: not available
Keywords: BUSINESS & ECONOMICS / Management Science BUS042000
- Author(s)
- Engelmann, Kai
- Kremer, Anja
- Luhn, Achim
- Stauss, Bernd
- Publisher
- Springer
- Publication year
- 2008
- Language
- en
- Edition
- 1
- Category
- Economy
- Format
- Ebook
- eISBN (PDF)
- 9783540744894