Best Practices in Software Measurement

1. Introduction
2. Making Metrics a Success — The Business Perspective
3. Planning the Measurement Process
4. Performing the Measurement Process
5. Introducing a Measurement Program
6. Measurement Infrastructures
7. Size and Effort Estimation
8. Project Control
9. Defect Detection and Quality Improvement
10. Software Process Improvement
11. Software Performance Engineering
12. Service Level Management
13. Case Study: Building an Intranet Measurement Application
14. Case Study: Measurements in IT Projects
15. Case Study: Metrics in Maintenance
16. Metrics Communities and Resources

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Keywords: COMPUTERS / Computer Science COM014000