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Pesonen, Juho

Information and Communication Technologies in Tourism 2018

Pesonen, Juho - Information and Communication Technologies in Tourism 2018, ebook

215,25€

Ebook, PDF with Adobe DRM
ISBN: 9783319729237
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Table of contents

Part I. Virtual Reality and Gamification

1. Emotionalise Me: Self-reporting and Arousal Measurements in Virtual Tourism Environments
Julia Beck, Roman Egger

2. Empirical Study About the PokémonGo Game and Destination Engagement
Chulmo Koo, Kyuwon Choi, Juyeon Ham, Namho Chung

Part II. Sharing Economy, Crowdsourcing and Coopetition

3. Behaviour-Based Market Segmentation of Travellers and Their Different Activities at Peer-to-Peer Online Travel Marketplace
Sunghan Ryu, Kyungmin Choi, Daegon Cho

4. Exploring the Booking Determinants of the Airbnb Properties: An Example of the Listings of London
Richard TR Qiu, Daisy Xuefeng Fan, Anyu Liu

5. Tourism, Development and Digital Technologies: Insights from Malaysian Homestays
Siew Wei Gan, Alessandro Inversini, Isabella Rega

6. Crowdsourcing Social Innovation in Tourism: Insights on Platform Design
Thomas Kohler, Lea Rutzler

7. Supporting Tourism Through Digital Ecosystems: The E015 Experience
Maurilio Zuccalà, Emiliano Sergio Verga

Part III. Information Search and Travel Behaviour

8. Content Analysis of Travel Reviews: Exploring the Needs of Tourists from Different Countries
Shuang Song, Hajime Saito, Hidenori Kawamura

9. The Search for Kenya: How Chinese-Speaking Generation Z Does Its Online Travel Planning
Shanshan Qi, Rosanna Leung

10. Ethnic Restaurant Selection Patterns of U.S. Tourists in Hong Kong: An Application of Association Rule Mining
Muhyang (Moon) Oh, Irene Cheng Chu Chan, Fuad Mehraliyev

11. Automatic Summarization of Multiple Travel Blog Entries Focusing on Travelers’ Behavior
Shumpei Iinuma, Hidetsugu Nanba, Toshiyuki Takezawa

12. A Synthesis of Technology Acceptance Research in Tourism & Hospitality
Shahab Pourfakhimi, Tara Duncan, Willem Coetzee

Part IV. Social Media

13. Do DMOs Communicate Their Emotional Brand Values? A Comparison Between Twitter and Facebook
Lidija Lalicic, Assumpció Huertas, Antonio Moreno, Stefan Gindl, Mohammed Jabreel

14. DMOs’ Facebook Success Stories: A Retrospective View
Lidija Lalicic, Stefan Gindl

15. Influence of Social Media Engagement on Sustainable Mobility Behaviour in Alpine Regions
Aleksander Groth, Rosanna Buchauer, Stephan Schlögl

16. The Role of Perceived Online Social Capital in Predicting Travel Information Engagement
Junjiao Zhang, Naoya Ito, Jihong Liu

17. Can You Identify Fake or Authentic Reviews? An fsQCA Approach
Kyungmin Lee, Juyeon Ham, Sung-Byung Yang, Chulmo Koo

18. Household Food Waste, Tourism and Social Media: A Research Agenda
Jamie Murphy, Ulrike Gretzel, Juho Pesonen, Anne-Liise Elorinne, Kirsi Silvennoinen

Part V. Social Media and Technology in the Hospitality Industry

19. Insights into Online Reviews of Hotel Service Attributes: A Cross-National Study of Selected Countries in Africa
Dandison Ukpabi, Sunday Olaleye, Emmanuel Mogaji, Heikki Karjaluoto

20. Branding Transformation Through Social Media and Co-creation: Lessons from Marriott International
Sharon Nyangwe, Dimitrios Buhalis

21. Linking Technological Frames to Social Media Implementation—An International Study of Hotels
Karin Högberg, Anna Karin Olsson

22. Technology Empowered Real-Time Service
Yeyen Sinarta, Dimitrios Buhalis

23. Factors Influencing Customers’ Intention to Use Instant Messaging to Communicate with Hotels
Soey Sut Ieng Lei, Ksenia Kirillova, Dan Wang

24. Consumer Evaluation of Hotel Service Robots
Iis P. Tussyadiah, Sangwon Park

Part VI. Mobile Tourism

25. The Mechanism that Links the Implicit Theories of Intelligence and Continuance of Information Technology: Evidence from the Use of Mobile Apps to Make Hotel Reservations
Lawrence Hoc Nang Fong, Irene Cheng Chu Chan, Rob Law, Tuan Phong Ly

26. An Exploratory Study of the Dependence on Mobile Payment Among Chinese Travelers
Rob Law, Sunny Sun, Markus Schuckert, Dimitrios Buhalis

27. Tangible Tourism with the Internet of Things
Dario Cavada, Mehdi Elahi, David Massimo, Stefano Maule, Elena Not, Francesco Ricci, Adriano Venturini

Part VII. Data Mining and Sentiment Analysis

28. Aspect-Based Sentiment Detection: Comparing Human Versus Automated Classifications of TripAdvisor Reviews
Christian Weismayer, Ilona Pezenka, Christopher Han-Kie Gan

29. Search Engine Traffic as Input for Predicting Tourist Arrivals
Wolfram Höpken, Tobias Eberle, Matthias Fuchs, Maria Lexhagen

30. Automatic Hotel Photo Quality Assessment Based on Visual Features
Aleksandar Trpkovski, Huy Quan Vu, Gang Li, Hua Wang, Rob Law

Part VIII. Recommender Systems

31. Automated Assignment of Hotel Descriptions to Travel Behavioural Patterns
Lisa Glatzer, Julia Neidhardt, Hannes Werthner

32. Mapping of Tourism Destinations to Travel Behavioural Patterns
Mete Sertkan, Julia Neidhardt, Hannes Werthner

Part IX. Education and Learning

33. Smart Tourism Destinations and Higher Tourism Education in Spain. Are We Ready for This New Management Approach?
Francisco Femenia-Serra

34. Evaluating the Development and Impact of an eLearning Platform: The Case of the Switzerland Travel Academy
Elide Garbani-Nerini, Nadzeya Kalbaska, Lorenzo Cantoni

35. The Role of Digital Technologies in Facilitating Intergenerational Learning in Heritage Tourism
Pierre Benckendorff, Iis P. Tussyadiah, Caroline Scarles

36. Mobile Eyetracking of Museum Learning Experiences
Mattia Rainoldi, Barbara Neuhofer, Mario Jooss

Part X. Big Data

37. Deconstructing Visitor Experiences: Structure and Sentiment
Jason L. Stienmetz

38. When “Last-Minute” Really Is “Last Minute”
Miriam Scaglione, Colin Johnson, Pascale Favre

39. Using Transactional Data to Determine the Usual Environment of Cardholders
Juan Murillo Arias, Juan Dios Romero Palop, Diego J. Bodas Sagi, Heribert Valero Lapaz

40. Developing and Testing a Domain-Specific Lexical Dictionary for Travel Talk on Twitter (#ttot)
Florian J. Zach, Scott A. Wallace, Iis P. Tussyadiah, S. Priya Narayana

Keywords: Business and Management, Tourism Management, IT in Business, Information Systems and Communication Service, Online Marketing/Social Media, e-Commerce/e-business, Services

Editor
 
Publisher
Springer
Publication year
2018
Language
en
Edition
1
Category
Economy
Format
Ebook
eISBN (PDF)
9783319729237
Printed ISBN
978-3-319-72922-0

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