Service Quality in Indian Hospitals

1. Introduction
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

2. Literature Review
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

3. Research Gap, Objectives and Scope
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

4. Methodology
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

5. Analysis of Demographical Indices
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

6. Developing a Causal Model Using SEM
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

7. Developing a Classification Model Using ANN
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

8. Developing a Classification Model Using SVM
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

9. Summary and Conclusion
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

Keywords: Business and Management, Health Care Management, Emerging Markets/Globalization, Health Services Research