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Akhgar, Babak

Application of Social Media in Crisis Management

Akhgar, Babak - Application of Social Media in Crisis Management, ebook

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ISBN: 9783319524191
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Table of contents

1. Introduction
Babak Akhgar, Andrew Staniforth, David Waddington

Part I. Human Factors and Recommendations for Best Practice

2. Human Factors in Crisis, Disaster and Emergency: Some Policy Implications and Lessons of Effective Communication
Kerry McSeveny, David Waddington

3. Crisis Management, Social Media, and Smart Devices
Eric K. Stern

4. Case Studies in Crisis Communication: Some Pointers to Best Practice
Kerry McSeveny, David Waddington

Part II. Technological Design and Development of ATHENA

5. Best Practices in the Design of a Citizen Focused Crisis Management Platform
Simon Andrews

6. Analyzing Crowd-Sourced Information and Social Media for Crisis Management
Simon Andrews, Tony Day, Konstantinos Domdouzis, Laurence Hirsch, Raluca Lefticaru, Constantinos Orphanides

7. The ATHENA Mobile Application
Chi Bahk, Lucas Baptista, Carly Winokur, Robin Colodzin, Konstantinos Domdouzis

8. Standardization to Deal with Multilingual Information in Social Media During Large-Scale Crisis Situations Using Crisis Management Language
Kellyn Rein, Ravi Coote, Lukas Sikorski, Ulrich Schade

9. Cloud-Based Intelligence Aquisition and Processing for Crisis Management
Patrick Oude, Gregor Pavlin, Thomas Quillinan, Julij Jeraj, Abdelhaq Abouhafc

Part III. Salient Legal Considerations

10. The Relevant Legal Framework
Alison Lyle

11. Legal Considerations Relating to the Police Use of Social Media
Fraser Sampson, Alison Lyle

Part IV. Testing and Evaluating the ATHENA System

12. Preliminary ATHENA Case Studies: Test-Bed Development and Delivery
Julij Jeraj, Andrej Fink, Alison Lyle, Tony Day, Kevin Blair

13. The Final ATHENA Test Case: An Integrated View of ATHENA
Alison Lyle, Tony Day, Kerry McSeveny

14. Concluding Remarks
Babak Akhgar, David Waddington

Keywords: Engineering, Communications Engineering, Networks, Quality Control, Reliability, Safety and Risk, Information Systems and Communication Service, Computer Communication Networks, Organization, Social Media

Editor
 
 
Publisher
Springer
Publication year
2017
Language
en
Edition
1
Series
Transactions on Computational Science and Computational Intelligence
Category
Technology, Energy, Traffic
Format
Ebook
eISBN (PDF)
9783319524191
Printed ISBN
978-3-319-52418-4

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