Ballerio, Noela
WCOM (World Class Operations Management)
Part I. Cases and Best Practices
1. The Bel Case
Hubert Mayet
2. The Bemis Case
Thomaz P. Gruber
3. L’Oréal Case
Eric Wolff
4. The Saint-Gobain Case
Yannick Courtial
5. The Tetra Pak Case
Giovanni Filippo
Part II. The WCOM™ Model
6. Intro to WCOM
Carlo Baroncelli
7. Strategy Deployment
Giorgio Merli, Gaia Zampaglione
8. The Three Phases of WCOM
Carlo Baroncelli
9. The WCOM™ Organisation: Teamwork, Performance Control, Pillars and Driving System
Carlo Baroncelli
10. WCOM
Mario Galassini
11. WCOM
Clive Geldard
12. WCOM™ in Procurement
Andrea Montermini
13. WCOM
Francesco Lecis
14. Implementation
Carlo Baroncelli
15. History of TPM and JIPM: The TPM Awards From the Japan Institute of Plant Maintenance (JIPM)
Tsutomu Nakamura
Part III. The Human Side
16. The Human Dynamics in WCOM
Rajinder Singh
17. Change Management and Leadership
Mark Goodwin
18. Performance Behavior
Neil Webers
19. Shingo Model
Mark Baker
20. TWI (Training Within Industry)
Rajinder Singh, Noela Ballerio
Part IV. Conclusion
21. Key Patterns for a Common Approach
Noela Ballerio, Carlo Baroncelli
Keywords: Engineering, Engineering Economics, Organization, Logistics, Marketing, Industrial Organization, Organization, Operations Research, Management Science
- Editor
- Ballerio, Noela
- Baroncelli, Carlo
- Publisher
- Springer
- Publication year
- 2016
- Language
- en
- Edition
- 1
- Page amount
- 24 pages
- Category
- Technology, Energy, Traffic
- Format
- Ebook
- eISBN (PDF)
- 9783319301051
- Printed ISBN
- 978-3-319-30104-4