Understanding Social Engineering Based Scams

1. Scams and Targeting
Markus Jakobsson

Part I. Identifying Trends

2. Identifying Scams and Trends
Damon McCoy, Youngsam Park, Elaine Shi, Markus Jakobsson

3. Predicting Trends
Ting-Fang Yen, Markus Jakobsson

Part II. Why Do People Fall for Scams?

4. Persuasion in Scams
Ana Ferreira, Markus Jakobsson

Part III. Filtering Technology

5. Traditional Countermeasures to Unwanted Email
Hossein Siadati, Sima Jafarikhah, Markus Jakobsson

6. Obfuscation in Spam and Scam
Mayank Dhiman, Ting-Fang Yen, Markus Jakobsson

7. Semantic Analysis of Messages
Markus Jakobsson

Part IV. Understanding the Problem Starts with Measuring It

8. Case Study: Sales Scams
Damon McCoy, Youngsam Park, Elaine Shi, Markus Jakobsson

9. Case Study: Rental Scams
Damon McCoy, Youngsam Park, Elaine Shi, Markus Jakobsson

10. Case Study: Romance Scams
Ting-Fang Yen, Markus Jakobsson

11. Case Study: Business Email Compromise
Markus Jakobsson

Part V. Conclusion

12. Conclusion and Next Steps
Markus Jakobsson

Keywords: Computer Science, Systems and Data Security, Information Systems Applications (incl. Internet), Data Encryption