Quality Management in ART Clinics

1. Introduction to Quality Management in ART Clinics
Fabiola Bento, Sandro Esteves, Ashok Agarwal

2. Quality Management Systems
Silveraldo Mendes

3. Where to Start
Fabiola Bento

4. Defining Processes and Procedures
Fabiola Bento

5. Training Personnel
Fabiola Bento

6. How To Get Information
Fabiola Bento

7. The Role of Reproductive Laboratories in the ART Clinic
Sandro Esteves, Ashok Agarwal

8. Defining What Reproductive Laboratories Do
Sandro Esteves, Ashok Agarwal

9. Explaining How Reproductive Laboratories Work
Sandro Esteves, Ashok Agarwal

10. Ensuring that Reproductive Laboratories Provide High-Quality Services
Sandro Esteves, Ashok Agarwal

11. Singapore
P. C. Wong

12. India
B. N. Chakravarty, S. Sharma

13. South Africa: A Laboratory Perspective on Quality Control
Marie-Lena Windt Beer, Gregory Michael Tinney

14. Nigeria: Experience with Quality Management and IVF in a Developing Country
Richard Ajayi

15. Gulf Countries
Mohamed Elkalyoubi

16. United States of America
Doris J. Baker

17. Chile
Fernando Zegers-Hochschild, Javier A. Crosby

18. Brazil
Fabiola Bento, Sandro Esteves

19. Belgium: ISO 9001:2000 Certification as a Base for Total Quality Management in ART
Kelly Tilleman, Etienne Abbeel, Ilse Croo, Anneleen Velde, Bjorn Heindryckx, Sandra Deltombe, Isabelle Stuyver, Annick Geril, Petra Sutter

20. The Netherlands
Peter M. M. Kastrop, Sjerp M. Weima

21. Australia: QMS in IVF Centres
James Catt

Keywords: Medicine & Public Health, Reproductive Medicine, Obstetrics/Perinatology, Endocrinology