- Provides an introduction to the most-used tools and techniques of health care management.
- Additional questions and problems for the chapters.
- Updated perspectives throughout the text.
- Instructor's Manual available on CD-ROM including all exhibits in PowerPoint and Excel, answers to all problems in PowerPoint and Excel, and working spreadsheet models of exhibits and selected problems for classroom use.
- Accompanying website features links to related websites, glossary, and downloadable Instructor's Manual and sample chapters.