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Darics, Erika

Digital Business Discourse

Darics, Erika - Digital Business Discourse, ebook

110,60€

Ebook, PDF with Adobe DRM
ISBN: 9781137405579
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Table of contents

1. Introduction: Business Communication in the Digital Age — Fresh Perspectives
Erika Darics

Part I. New Technologies: New Modes of Communication

2. “Don’t Even Get Me Started…”: Interactive Metadiscourse in Online Consumer Reviews
Camilla Vásquez

3. Social CEOs: Tweeting as a Constitutive Form of Organizational Communication
Katerina Girginova

4. Utterance Chunking in Instant Messaging: A Resource for Interaction Management
Kris M. Markman

5. Some Linguistic and Pragmatic Aspects of Italian Business Email
Nives Lenassi

Part II. New Modes of Communication: New Conventions

6. Doing Leadership in a Virtual Team: Analyzing Addressing Devices, Requests, and Emoticons in a Leader’s E-mail Messages
Karianne Skovholt

7. Swearing Is E-Business: Expletives in Instant Messaging in Hong Kong Workplaces
Bernie Chun Nam Mak, Carmen Lee

8. Snuff Said! Conflicting Employee and Corporate Interests in the Pursuit of a Tobacco Client
Kristy Beers Fägersten

9. Sheer Outrage: Negotiating Customer Dissatisfaction and Interaction in the Blogosphere
Valerie Creelman

Part III. Theoretical and Methodological Approaches to Digital Business Discourse

10. What Did I Just Tweet?!: The Need to Address Digital Emotional Literacy in Corporate Communications
Steven A. Edelson, Philip Kim, Ron Scott, Julie M. Szendrey

11. Recovering the Human in the Network: Exploring Communicology as a Research Methodology in Digital Business Discourse
Craig T. Maier, David Deluliis

12. Identification of Rhetorical Moves in Business Emails Written by Indian Speakers of English
María Luisa Carriό-Pastor

13. Deconstruction-Analysis-Explanation: Contextualization in Professional Digital Discourse
Erika Darics

Keywords: Social Sciences, Communication Studies, Corporate Communication/Public Relations, Sociolinguistics, Linguistics, general, Discourse Analysis

Editor
Publisher
Springer
Publication year
2015
Language
en
Edition
1
Page amount
289 pages
Category
Society
Format
Ebook
eISBN (PDF)
9781137405579
Printed ISBN
978-1-349-48777-6

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