The Compliance Business and Its Customers

1. Introduction
Edward Kasabov, Alex Warlow

2. Defining and Understanding Customer Compliance
Edward Kasabov, Alex Warlow

3. How Did it All Come About?
Edward Kasabov, Alex Warlow

4. The Technology and its Applications
Edward Kasabov, Alex Warlow

5. New Forms of Service Provision
Edward Kasabov, Alex Warlow

6. Automated Market and Marketing Research
Edward Kasabov, Alex Warlow

7. Innovations in Business Model and Strategy
Edward Kasabov, Alex Warlow

8. Reactions to Customer Compliance Businesses
Edward Kasabov, Alex Warlow

9. What the Future May Hold for Customer Compliance Businesses, their Customers and Competitors
Edward Kasabov, Alex Warlow

Keywords: Business and Management, Business Strategy/Leadership, Business Information Systems, Marketing, e-Business/e-Commerce, Corporate Communication/Public Relations, Customer Relationship Management