Dooren, Wouter
Performance Information in the Public Sector
1. Introduction: Using Public Sector Performance Information
Steven Walle, Wouter Dooren
Part I. Bureaucracy
2. Nothing New Under the Sun? Change and Continuity in the Twentieth-Century Performance Movements
Wouter Dooren
3. Advocacy and Learning: An Interactive-Dialogue Approach to Performance Information Use
Donald Moynihan
4. Performance Information and Performance Steering: Integrated System or Loose Coupling?
Per Lægreid, Paul G. Roness, Kristin Rubecksen
5. Performance Measurement Beyond Instrumental Use
Patria Lancer Julnes
6. Comparing Performance across Public Sectors
Geert Bouckaert, John Halligan
7. Hitting the Target and Missing the Point? Developing an Understanding of Organizational Gaming
Zoe Radnor
8. Performance Management Systems: Providing Accountability and Challenging Collaboration
Kathryn G. Denhardt, Maria P. Aristigueta
Part II. Politics and Society
9. Determinants of Performance Information Utilization in Political Decision Making
Jostein Askim
10. UK Parliamentary Scrutiny of Public Service Agreements: A Challenge Too Far?
Carole Johnson, Colin Talbot
11. Performance Information and Educational Policy Making
Åge Johnsen
12. Rational, Political and Cultural Uses of Performance Monitors: The Case of Dutch Urban Policy
Dennis Kool
13. Reporting Public Performance Information: The Promise and Challenges of Citizen Involvement
Alfred Tat-Kei Ho
14. Publishing Performance Information: An Illusion of Control?
Steven Walle, Alasdair Roberts
15. Epilogue: The Many Faces of Use
Harry Hatry
Keywords: Political Science and International Relations, Public Policy, Political Science, Public Administration
- Editor
- Dooren, Wouter
- Walle, Steven
- Publisher
- Springer
- Publication year
- 2008
- Language
- en
- Edition
- 1
- Series
- Governance and Public Management Series
- Page amount
- 288 pages
- Category
- Society
- Format
- Ebook
- eISBN (PDF)
- 9781137105417
- Printed ISBN
- 978-0-230-30912-8