Exploring Knowledge-Intensive Business Services

1. Introduction
Eleonora Maria, Roberto Grandinetti, Barbara Bernardo

2. KIBS and Knowledge Dynamics in Client-Supplier Interaction
Ian Miles

3. Knowledge Angels, Creative Behaviors, and Emerging Innovation Modes: Observations from Alsace, Baden-Württemberg, and Catalonia
Emmanuel Muller, Andrea Zenker, José-Carlos Ramos

4. Knowledge Dynamics and Knowledge Commodification of KIBS in Time and Space
Simone Strambach

5. How Knowledge-Intensive Business Services Upgrade their Customers: Evidence from Russia
Marina E. Doroshenko

6. KIBS Roles in KIBS Industries
Alberto Alvisi

7. Creativity Versus Standardization in Knowledge-Intensive Business Services: A Real Trade-Off?
Marco Bettiol, Eleonora Maria, Roberto Grandinetti

8. Innovation and Co-Production in Computer Services: The Case of Complex Software Solutions in the Fashion and Retail Industry in Italy
Marco Paiola

9. Knowledge Dynamics in Third-Party Logistics: Balancing Exploitation and Exploration Through Service Architectures
Anna Cabigiosu, Diego Campagnolo, Giovanni Costa, Andrea Furlan

10. The Role of Entrepreneurs’ Human and Social Capital in Knowledge-Intensive Business Services
Martina Gianecchini, Paolo Gubitta

11. Is There a Connection between Geographic Clustering and KIBS Innovation?
Richard Shearmur, David Doloreux

12. Urban Density and Vertical Disintegration: The Case of Service Firms in Milan
Roberto Antonietti, Giulio Cainelli

13. Competitive Strategies in Knowledge-Intensive Business Services: Evidence from Lombardy
Nicoletta Corrocher, Lucia Cusmano, Andrea Morrison

Keywords: Business and Management, Management, Organization, Business Information Systems, Business Strategy/Leadership, Knowledge Management, Development Economics